Expert end-to-end IT support for your server, network, desk-top and mobile devices.
We have invested heavily in the right tools to support your business, so you don’t have to. ON-IT utilises a low footprint monitoring tool remotely installed on your equipment. This unique feature allows us to see what’s going on at all times, and alert us to possible issues before they become a problem. Our engineers fix 90% of all issues remotely in no time at all! This means little or no business disruption and we keep everything running like a well-oiled machine!
A Support Service Designed for You
What makes ON-IT unique is our high-quality flexible design mentality, we tailor-make your support service for as much or as little help as you need. The ability to mix & match service options based on your needs and budget offers a fantastic value solution. Whatever your business size, focus or location, we have you covered. As a business, we take pride in listening; our consultations are thorough, and we take care to understand and design based on what is important to your business. Whether you have concerns around reliability, compliance, security, GDPR or efficiency we can help. Delivering a positive customer experience is the core of our support ethos. We value the trust we build with our customers and make certain that you know that supporting your business is our No.1 priority.
Enjoy the clever technical bits like we do? Great! We've outlined your many service options into three categories, each with their own accompanying chart to outline the many details that make our service so unique.
ON is a brand of Communications Solutions UK, a tried and trusted communications provider. The ON brand is uniquely designed to allow you to consolidate all your services, providers and accounts into one place with one dedicated account manager. We will deliver everything that you might need in terms of Information Technology- the software, the hardware, the connectivity and the support. And you can depend on one very knowledgeable, personal point of contact- an extension of your IT team- who can resolve all your issues in a timely and complete way.
MONITOR AND MANAGE PATCHES
You can be sure that every part of your environment is maintained at industry leading standards; staying functional and secure.
LIVE SYSTEM MONITORING
This means no more long-lasting unresolved or hard to diagnose issues. We aim to get ahead of a problem before it becomes one.
PROVIDING LIVE SUPPORT AND ADVICE
Troubleshooting issues quickly as they come up, with our in house engineers.
ASSET AND WARRANTY MANAGEMENT
A service giving you control of your equipment, removing budget surprises and licensing shocks.
MANAGED DATA BACKUPS
Ensuring that your data is secure. We can run customised reports, analytics and show you how your system is functioning as well.
ENSURE OPTIMAL PERFORMANCE
We’ll monitor your network performance, servers and hardware, making sure they are performing optimally. We can also provide statistics and advice to support your business growth.